We're looking for After Sales Services Manager and Sales Manager-Industry-Division
After Sales Services Manager
Location: Bangkok, Thailand
Salary: Negotiable dependent upon qualification and experience
Terms of Employment: Contract
Key Responsibilities:
• Define technical audit methodology to be applicable by the local After Sales Services Team.
• Implement a preventive maintenance programs for the entire range of equipment.
• Establish a mapping of the existing equipment worldwide and propose a refurbishment plan in
terms of budget, priorities and planning.
• Provide solutions to complex problems through assessment of failure re-occurrence data.
• Liaise with After Sales Service Teams on a weekly basis to ensure proximity coordination and
be able to identify dysfunctions within a short notice and propose preventive actions.
• Refresh up and develop preventive maintenance policies and procedures.
• Define and conduct preventive maintenance trainings for both customers and After Sales Service Teams to ensure best practices and compliance with Company procedures.
Requirements:
• Age: 30 years old up.
• Education: Bachelor Degree in Mechanical or Electrical Engineering.
• Experience: minimum 5 years’ experience in Planned and/or Preventive Maintenance within an Engineering work environment.
• Technical requirements: good knowledge and understanding of Mechanics, Hydraulic and Electric diagrams and systems.
• Highly organized and able to enforce procedures.
• Experienced in a coordination role with various nationalities.
• Excellent communication skills, both spoken and written.
• Computer literate in MS Office, internet & experience of drawing/PLC software is useful.
• Fluent in English.
• Ability to travel internationally.
• Fluent in French is an asset
Sales Manager - Industry Division
Location: Bangkok, Thailand
Salary: Negotiable dependent upon qualification and experience
Terms of Employment: Contract
Key Responsibilities:
• Deliver outstanding sales growth by increasing business with existing customers and
developing / fostering new ones and ensure that profit levels are met.
• Key account management: proactively conduct strategic account reviews with all key accounts on a regular basis to review service needs and usage trends and identify products
and pricing that meet customer needs and business objectives.
• Maximize client satisfaction through the provision of an outstanding service and work with
engineers on technical customer support and field service.
• Set budgets and division targets and monitor the division's performance along with forecasting trends and potential market opportunities.
• Provide guidance and strong leadership on strategy, business planning as well as day-to-day operations.
• Organize and conduct weekly visits on customers’ site with Sales force.
• Lead, motivate, train and grow a team comprises 5 Sales Engineers, 2 Sales Coordinators, 1 Technical Support and 1 Store Keeper based in Lumpini and Rayong offices.
• Devise and/or improve and implement operational procedures for efficient workflow.
Requirements:
• Nationality: Any.
• Education: Bachelor's Degree or Master's Degree in engineering; MBA would be preferable.
• Experience: 5-8 years direct experience in a leadership role in a company distributing industrial equipment.
• Stable and successful career track record gained in sizeable trading business enterprises marketing to industry.
• Technically-oriented, assertive, and ambitious.
• A good communicator with highly developed leadership capabilities.
• Outstanding sales and negotiation skills.
• Capable to think out-of-the-box and develop business in new directions.
• Strong relationship building skills and a strong network within the industries we serve.
• A proven ability in recruiting, training, coaching and leading a team of sales engineers.
• Fluency in English, both spoken and written.
• Ready to travel throughout Thailand (driving license is required).
• Fluent in French is an asset
• To apply email your cv:employment@kwest-intl.com
Or for more information visit our website at www.kwest-intl.com/vacancies